Rules about Face Coverings
Face coverings are not mandatory but if anyone chooses to wear one then great.
Bowling balls and lane sanitisation
Every day, before we open, all of our bowling balls and aspects of the lane will be thoroughly sanitised by our staff. In addition, all bowling lanes will be sanitised after every customer has completed their games, before a new customer goes onto the same lane.
Our hand sanitiser stations
When you enter Level, a sanitisation station will be available. Other sanitisation stations will be located across the venue and on each level. Hand wipes will also be available for your use on games such as pool cues, golf clubs, darts, laser and on any other games you request. Please don’t hesitate to ask a member of staff.
Protective Screens and Barriers
We have fitted protective screens and installed barriers between each bowling lane seating area to avoid players from other lanes entering your area.
Extra sanitisation of high touch point areas
Please be rest assured that throughout the day, our staff will be thoroughly cleaning high touch point areas such as door handles, toilets, tables, chairs, touch screens etc…
Guidance of the Arcade area
All hand-contact equipment will be sanitised at the beginning of each day and regularly cleaned throughout the day.
Guidance for our Pool tables
All of our cues and balls will be sanitised at the beginning of each day and regularly cleaned throughout the day.
Wear your own footwear
Please remember to wear your own footwear and avoid wearing open toes, heels or wedges.
In accordance with current government guidance, our staff are advised to take two rapid lateral flow tests per week and record the results via the NHS reporting portal.
Track and Trace
QR codes for Track and Trace will still be up and you can still check in if you wish to do so. Your details will be kept safe for 21 days.
Kindly, please do not visit Level if you are feeling unwell
For the health and safety of all our customers and staff members, if you are not feeling well or have recently come into contact with anybody who has shown symptoms of Covid-19, kindly please do not visit our venue.